Privacy Policy

Information We Collect

When you submit a quote request through the form on Happy Home House Cleaning, we collect the information you provide directly: your name, phone number, email address, and the description of work you typed into the comment field. Our server records the page you submitted from, your IP address, and your browser’s user agent for fraud-prevention purposes.

How We Use Your Information

We use your information solely to respond to your quote request and to follow up about service delivery. The website shares information with local, licensed, and insured House cleaning vendors who will reach out and contact you the consumer with the information provided here. Mobile phone numbers and SMS/text messaging consent are never shared with or sold to third parties or affiliates for marketing or promotional purposes; the vendor information sharing described above excludes SMS opt-in data and consent.

How We Store Your Information

Lead information is stored in a private database accessible only to Happy Home House Cleaning operators and our authorized House cleaning vendors. Notification emails are sent from quote@happyhomehousecleaning.ca to operators of Happy Home House Cleaning.

SMS / Text Messaging

If you provide a mobile number and agree to receive text messages from Happy Home House Cleaning, we may text you about your request, including appointment confirmations, appointment reminders, and replies to your inquiries. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or reply HELP for help. Mobile carriers are not liable for delayed or undelivered messages. Consent to receive text messages is not a condition of any purchase.

Text messaging opt-in data and consent records are not shared with any third parties. See our Terms of Service for the full text messaging terms.

Your Rights

You may request that we delete your information at any time by contacting us through our contact form. We will remove your record within 7 business days.

Contact

Questions about this policy can be sent through our contact form.

Updates

This policy was last updated on the date Happy Home House Cleaning launched. If we make material changes we will update this page.